ADT Solar (Formerly Sunpro) Reviews, Services and Costs (2023)

ADT Solar, formerly SunPro Solar, offers many customer-friendly perks, including 24/7 support and a comprehensive 25-year warranty on panels, inverters, performance and labor. It's no surprise that in our survey of 1,000 homeowners with solar, ADT was the most popular provider, with 263 respondents choosing the company for their solar installation.

We have researched and ranked the best solar companies in the U.S. to help you decide which solar installer is best for you. Our research includes secret shopping to understand each provider's customer service, installation process, panel options and more.

Keep reading this ADT Solar review to learn more about what the provider has to offer and if it fits your needs.

Here are our top pros and cons for ADT Solar:

ADT Solar currently has locations in 23 states, but its website says it's also expanding to Indiana, Massachusetts, New Jersey, New York, Pennsylvania, Utah and West Virginia soon:

ADT Solar follows a simple installation process and guides homeowners through each step. ADT Solar's customer support makes it an excellent choice if you are uncertain about solar energy. We have outlined the primary steps ADT Solar takes during its installation process.

In addition to solar panel installation, ADT Solar also provides roofing services, allowing the company to address any issues with your roof during installation quickly and ensure that your roof warranty remains secure. Roofing services from ADT Solar include roof repairs and installation for asphalt shingles, metal roofs and more.

ADT Solar currently installs solar panels and solar batteries and also offers roofing services. Unfortunately, it does not currently sell EV charging stations.

Roofing services: ADT Solar also has a roofing company, Buildpro, that can help you install a new roof and solar at the same time.

ADT Solar offers a variety of equipment, including solar panels, battery backups and microinverters. The company's customer service team will work with you to determine which are suitable for your energy needs.

The company provides monocrystalline solar panels, the most efficient solar panel on the market. ADT Solar's panels are produced by LG, which reach efficiency rates of 22.3%. These panels also have an average lifespan of 25–40 years.

ADT Solar provides microinverters from Enphase Energy for its solar panels. Microinverters convert renewable energy from the sun's photons into electricity directly at each solar panel. This design helps you avoid higher costs from a solar system that requires multiple cables, inverters and junction boxes.

ADT Solar lets you customize your system with your choice of solar battery. These solar batteries store excess energy for low- and no-sunlight hours and during power grid outages. Popular options include the Tesla Powerwall 2 and the Enphase Encharge 10.

Get your quote from ADT Solar today.

ADT Solar's 25-year warranty covers labor, equipment, Enphase microinverters and panel performance. This warranty covers the following:

ADT Solar customers paid an average of $15,000 to $20,000 for their solar panel system, according to our 2023 poll of 1,000 homeowners with solar. However, how much you’ll pay depends on where you live, how much energy you use, the type of panels you choose and more.

Keep in mind that all U.S. homeowners with solar are eligible for the Federal Solar Tax Credit worth 30% of their total solar energy system cost. Additionally, most states offer additional solar incentives and rebates like net metering and property tax exemptions.

ADT offers three payment options: upfront cash purchases, solar loans and solar leases.

You can speak with an ADT representative today to get a free quote and discuss your solar system financing options.

ADT Solar features an A+ rating and accreditation on the Better Business Bureau (BBB).* Positive reviews on the site say ADT Solar provides friendly and transparent customer service. However, more critical reviews point out long installation waiting periods and other slow bureaucratic processes. We contacted ADT Solar about these remarks and the cons listed in this article but did not receive a reply from the company.

Read what ADT Solar customers have to say about their experiences below:

"Our last electric bill was $16.61. Basically, we have traded our electric bill for our payment on the solar panels, except that when the panels are paid for, we will own them, and still have very little to pay the electric company. The app on our phones is fun to watch as we can see how much electricity the panels are producing, and also how much electricity we are consuming." –Sandra R. via BBB

"We live in ** and had our system installed a little over 10 months and have had great luck with it. Our salesman was awesome and super straightforward,[…] didn't sell us a pipe dream. We have not had an electrical bill over 13 dollars yet. We are waiting on our state incentives and have already received our Federal Tax Credit. Great crew and sales staff. Communication took a day sometimes." –Eydra C. via BBB

"Let's put it this way. The actual install technicians seem to know how to do their jobs. However, the back office is very disorganized. My family signed up for solar via ADT/Sun Pro on July 28, 2022. We still have no service. The back office is very poor. They need to improve their customer communication drastically. Very disappointed." –Matthew H. via BBB

"ADT solar personnel is different every time I speak to them. I had solar panels installed on Jan 3 and to this day I am still waiting on getting my system turned on. The salesperson is nowhere to be found and I have spoken to at least 4 customer advocates. ADT keeps changing customer advocates so I have to be in contact with someone new. I can never get [a] straight answer from them and I have already made two payments for the solar and I cannot reap the benefits from the solar panels. I should have gone with a local smaller company where the customer service is much better. This is the worst business I have dealt with in my life." –Gustavo R. via BBB

*BBB information is accurate as of April 2023.

Going solar is a serious investment with a lot of ground to cover and paperwork. However, having a solar provider that offers transparency, a friendly customer support team and an established installation process makes switching to solar more accessible and approachable.

ADT Solar offers that with its reputable customer service and user-friendly website. Backed by ADT, the company makes an excellent choice for anyone who values customer service and high-quality solar panels and batteries. You can speak with an ADT sales rep today to start the process of switching to renewable energy.

Compare ADT Solar with other top solar companies, SunPower, Blue Raven, and Momentum.

ADT Solar is currently headquartered in Covington, Louisiana. It has offices in Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas and Virginia.

Yes. ADT Solar offers a 25-year power production guarantee that states if your system does not produce at least 95% of the amount of energy guaranteed in the first year, you will receive the difference in cash.

Our top picks for solar panel installers include SunPower, Sunrun and ADT Solar. SunPower is the most experienced installer of the three, while Sunrun is our top pick for leasing options. On the other hand, ADT was the most popular provider according to our poll of 1,000 homeowners with solar.

The average U.S. household needs 15 to 20 solar panels to generate enough photovoltaic (PV) energy to meet its needs. However, your household's average energy usage will largely determine how many solar panels you need.

We closely evaluated seven crucial factors according to our solar panel installation company methodology to rank the best providers in the industry. Based on a 100-point scale, we came up with each provider's score out of five stars. Here's how we assessed each company:

Alex Hawkins is an avid writer and researcher specializing in solar, pet insurance and home improvement. When he isn't surveying homeowners to understand their pain points or speaking with professionals in the industries he covers, Alex can often be found creating videos for his YouTube channel, Analysis with Alex, or attending a heavy metal show.

Roxanne Downer has more than 15 years as a news, finance and lifestyle writer and editor. A graduate of the University of Pennsylvania, she has previously worked at Deutsche Bank, BNY Mellon, Financial Week and MSN Money.